Development projects
Proactively updating website
Email correspondence
Responding to guest feedback & reviews
Data entry and reporting
Market research and analysis
Seasonal planning for flagship events/offers
Canva/Adobe design
Private dining and function planning
Wedding and Event coordination
Supplier communication
Consolidating guest pre-orders and communicating this with the service team and FOH
Accommodation group bookings
Special requests
Concierge
Preparing bespoke stationery, menu cards, placmarkers, gift notes
Gift cards
Hospitality is very much a people-focused industry, and working relationships matter. While remote support can initially feel unfamiliar within such a team driven industry, it offers a modern and cost-conscious solution for elements of the behind the scenes administration, without compromising on personal service. Working remotely allows me to provide flexible, efficient support for your business, often with quicker response times and greater availability. However, that doesn’t mean our working relationship has to feel distant. I’m always happy to arrange in-person meetings, on property support when needed, or pop in for a coffee and catch-up. Whether you’d prefer to discuss ideas face-to-face, review operations together, or simply build a more personal connection.
You get the convenience of remote support, with the reassurance of that face to face connection when it matters most.
WAYS WE CAN WORK TOGETHER
Remote day-to-day support
Scheduled on property in-person meetings and operational reviews
Flexible communication via phone, email, or video calls
Hospitality is built on relationships and I believe your support should feel exactly the same. I want working together to feel easy, approachable, and genuinely supportive, never transactional. The result is a modern, flexible approach to hospitality support, combining the convenience of remote working with the reassurance of a trusted hospitality professional who is genuinely invested in your business.